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FAQs

Frequently asked questions

Everything you need to know about choosing, riding, charging and owning an RFN Warrior.

Choosing a bike

Which Warrior is right for my rider?

Start with the rider's size and experience, then compare seat height and wheel size:

  • Warrior Kids SX-E500 — 3yrs+, 14" wheels, 490mm seat. A first electric dirt bike with a parent-set speed switch.
  • Warrior Youth SX-E5 — 50cc class, 10" rear / 12" front wheels, 615–665mm adjustable seat.
  • Warrior Youth SX-E8 — 65cc class, 12" rear / 14" front wheels, 745mm seat.
  • Warrior Pro SX-E15 — 85cc class, 16" rear / 19" front wheels, 880mm seat.
  • Warrior Pro SX-E15 Plus+ — 200cc class, 18" rear / 21" front wheels, 920mm seat.

Still unsure? Your nearest RFN dealer can help you check fit in person.

What does "50cc class" or "85cc class" mean?

It tells you which petrol motocross class each Warrior Youth and Pro model is sized and powered to match, so you can compare it with the petrol bike your rider is on or stepping up to.

Are RFN Warrior bikes road legal?

No. Warrior bikes are designed for off-road use on private property only. Check your local laws before riding.

Can my child ride a Warrior in races?

The Warrior Youth and Pro models are MA Approved. Check your club and event rules for your rider's class, and talk to us if you need help.

What safety gear does my rider need?

Always ride with a helmet and protective gear, with adult supervision for young riders. Never ride on public roads or footpaths.

Battery & charging

How far does a charge go?

Up to 25km on the SX-E500, 40km on the SX-E5, 60km on the SX-E8 and 80km on the SX-E15 and SX-E15 Plus+. The SX-E500 runs for about 1 hour 30 minutes.

Range and run time vary with rider weight, terrain, speed setting and temperature.

Are the batteries removable?

Yes, every Warrior has a swappable battery so a spare can keep the day going:

  • SX-E500 — removable 36V lithium battery.
  • SX-E5 — top-mount battery under the seat.
  • SX-E8 — side-mounted aluminium-case battery.
  • SX-E15 / SX-E15 Plus+ — lift off the seat and the battery swaps out through the top of the frame.
How long does charging take?

Charge time depends on the model and charger. You'll find the charger and charge time in the Technical specifications on each bike's page.

Can I buy a spare battery?

Yes. Spare batteries are available as genuine RFN parts. Search for your model in our parts range, or ask your dealer.

Speed & control

Can I limit the speed for a beginner?

Yes. The SX-E500 has a 3-speed switch that caps top speed at 15, 25 or 35 km/h (Eco, Low and Sport).

SX-E5, SX-E8, SX-E15 and SX-E15 Plus+ have 3 selectable speed settings and a kill switch, and you can fine-tune power further in the RFN App.

What is the RFN App?

The RFN App connects to your bike so you can monitor real-time battery status, fine-tune power delivery, adjust torque, customise ride modes and run diagnostics from your phone. It works with the SX-E5, SX-E8, SX-E15 and SX-E15 Plus+. An early access version is out now, with regular updates on the way.

Learn more about the RFN App

What safety features are built in?

The SX-E500 has a safety stop lanyard that stops the bike if the rider comes off, plus a 3-speed parent switch and battery indicator. Youth and Pro models have a kill switch, 3 selectable speed settings and DOT4 hydraulic disc brakes.

Shipping & delivery

How much is delivery?

Bikes ship Australia-wide for a flat rate:

  • Warrior Kids SX-E500 — $49
  • Warrior Youth SX-E5 and SX-E8 — $149
  • Warrior Pro SX-E15 and SX-E15 Plus+ — $199

Parts and accessories ship for $9.95, or free on orders over $100.

Where do orders ship from?

Orders ship from our warehouse in Queensland. In-stock bikes are ready to ship, and the product page shows live stock for each colour.

Can I pick up my order?

Yes. Choose pickup at checkout and collect from our head office at 67 Dover Drive, Burleigh Heads QLD 4220.

Pickup is during trading hours: Monday to Thursday 9am to 5pm, and Friday 9am to 4pm (AEST).

What if a bike is on pre-order?

If a model or colour is on pre-order, the product page shows the estimated arrival date. We'll keep you updated if anything changes.

Warranty & service

What warranty do I get?

Every RFN Warrior comes with a 1 year warranty, backed by our Australian team and dealer network.

Where can I get my bike serviced?

Through our network of 70+ sales and service dealers across Australia. Find your nearest dealer.

Can I get genuine parts?

Yes. Genuine RFN parts, from brake pads to batteries, are stocked locally. Shop parts online or order through your dealer.

Ordering & payment

How do I contact RFN?

Call us on (07) 5689 3504, Monday to Thursday 9am to 5pm and Friday 9am to 4pm (AEST), or send us a message.

Our head office is at 67 Dover Drive, Burleigh Heads QLD 4220.

Can I pay it off over time?

Yes. Choose Zip at checkout to pay over up to 24 months, subject to Zip's approval and terms.

Are prices in Australian dollars?

Yes. All prices are in AUD and include GST.

Can I see a bike in person before I buy?

Yes. Visit one of our 70+ dealers to see the range up close and talk to the team. Find a dealer.

What is your returns policy?

Please see our refund policy for full details, or contact us and we'll help.