Due to high demand, we’re accepting pre-orders for upcoming shipments. Here’s how it works:
Delivery Dates
- Estimated delivery dates are listed on product pages or available upon request.
- These dates are approximate only and may change due to unforeseen delays.
Pre-Order Payment Options
1. Full Payment Online
- Guarantees your order and secures your place in the dispatch queue.
- For orders under $1,000, full payment is required.
2. 10% Deposit via Phone/Email
- Contact us at (07) 5646 6240 or info@rfnbike.com.au to place your order.
- Your spot is reserved but does not guarantee a unit, as fully paid orders are prioritized.
- You’ll be notified before stock arrival to finalize payment. Finalize quickly, as orders are actioned in payment order.
- Failure to finalise payment within 48 hours of notification will result in cancellation and a full refund.
Cancellations & Refunds
- Free cancellations with a full refund are available up until 48 hours before dispatch.
- Refunds/Cancellations requested within 48 hours of dispatch will not be honoured.
Shipping Details
- Once dispatched, you’ll receive an email with tracking details.
- Delivery typically takes 5–10 business days after leaving our warehouse.
For any questions, feel free to contact us. We’re here to help!